Cancellation Policy

1. No Right of Withdrawal for Tours Booked for a Specific Date

There is no statutory right of withdrawal for contracts relating to the booking of day tours, sightseeing tours, themed tours, VIP tours, individually arranged tours or other leisure services where a specific date or period has been agreed for the provision of the service.

Pursuant to Section 312g (2) No. 9 of the German Civil Code (BGB), the right of withdrawal does not apply, among other things, to contracts for the provision of services related to leisure activities if the contract provides for a specific date or period of performance.

The booking of a tour for a specifically selected or individually agreed date is therefore binding immediately upon conclusion of the contract.

Irrespective of this, you may have contractual cancellation or rebooking rights in accordance with our General Terms and Conditions. Any such voluntarily granted options do not constitute a statutory right of withdrawal.

2. Right of Withdrawal for the Purchase of Gift Vouchers Without a Fixed Tour Date

Consumers have the following right of withdrawal when purchasing a gift voucher that has not yet been assigned to a specific tour or a specific date.

Right of Withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the date on which the contract is concluded.

To exercise your right of withdrawal, you must inform us at:

TAGESTOUR-DRESDEN.de
Owner: Dipl.-Ing. Steffen Köhn
Alaunstraße 54
01099 Dresden
Germany

Telephone: +49 172 965 7000
Email: info@tagestour-dresden.de

of your decision to withdraw from this contract by means of a clear statement, for example by a letter sent by post or by email.

You may use the model withdrawal form provided below, but this is not mandatory.

You may also submit your withdrawal electronically using the withdrawal function provided on our website.

To meet the withdrawal deadline, it is sufficient for you to send your notification concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of Withdrawal

If you withdraw from this contract, we will reimburse all payments received from you in connection with the withdrawn contract without undue delay and no later than fourteen days from the date on which we receive notification of your withdrawal.

We will use the same means of payment for the reimbursement as you used for the original transaction, unless expressly agreed otherwise with you. You will not incur any fees as a result of the reimbursement.

Any gift voucher already issued will become invalid upon receipt of the withdrawal and may no longer be used, redeemed or transferred to a third party.

If the gift voucher has already been redeemed in full or in part before the withdrawal period has expired, the right of withdrawal may no longer apply to the service already provided.

Where, at your express request, the provision of a service that has not yet been fully performed began before the end of the withdrawal period, you must pay us a reasonable amount corresponding to the proportion of the service already provided up to the time at which you informed us of your withdrawal, in comparison with the full scope of the contractually agreed service.

Model Withdrawal Form

If you wish to withdraw from the contract, you may complete and return this form.

To:

TAGESTOUR-DRESDEN.de
Owner: Dipl.-Ing. Steffen Köhn
Alaunstraße 54
01099 Dresden
Germany

Email: info@tagestour-dresden.de

I/We () hereby give notice that I/We () withdraw from the contract concluded by me/us (*) for the purchase of the following gift voucher or the provision of the following service:

Ordered on:

Order number or voucher number:

Name of consumer(s):

Address of consumer(s):

Signature of consumer(s)
(only if this form is submitted on paper):

Date:

(*) Delete as appropriate.

Explore with a Personal Touch – with TAGESTOUR-DRESDEN.de

TAGESTOUR-DRESDEN.de is run by Steffen – an adopted Dresden local, passionate explorer and personal tour guide.

Travelling in small groups of up to six guests, you will enjoy comfortable day trips to some of the most beautiful destinations around Dresden, from Saxon Switzerland, Meissen and Bautzen to extraordinary places near the Czech border.

Look forward to carefully selected highlights, authentic regional experiences and a relaxing day in a friendly and welcoming atmosphere.

Learn More

Frequently Asked Questions

The tour is conducted in German or English.
Thanks to modern technology on board, information about the various sights can also be played over the vehicle’s speakers in your native language using your smartphone.

Pick-Up and Drop-Off Point – Pirnaischer Platz

The central meeting point for all our day tours is the car park at Pirnaischer Platz in Dresden.

Pick-up is directly behind the tram stop at Pirnaischer Platz, close to a snack bar and public toilets. The meeting point is located at the junction of Wilsdruffer Straße and St. Petersburger Straße and provides an ideal starting point for our tours. After an eventful day, we return to the same location.

Thanks to its central location, almost all hotels in Dresden city centre are within easy walking distance. The meeting point is also easy and convenient to reach by tram or bus. Parking is available nearby for guests arriving in their own vehicle.

Meeting point/address:

Ringstraße 9–11
01067 Dresden
Germany

Tours usually depart from Pirnaischer Platz in Dresden at 9:00 a.m. After a varied day featuring several stops and a lunch break, we expect to return to Dresden at approximately 5:00 p.m.

The exact return time may vary slightly depending on the selected tour, traffic conditions and the itinerary on the day.

Our day tours are deliberately kept small, with a maximum of six guests. This creates a personal and relaxed atmosphere, with plenty of opportunity for individual questions and shared experiences.

Regular breaks are part of every tour. For all scheduled stops, we choose locations where restrooms are nearby so you have the opportunity to freshen up or take a short break in comfort.
Smokers also have the opportunity to take a smoking break, but please keep your distance from non-smokers.

The tours take place in a comfortable Peugeot Traveller with Business trim.

The vehicle accommodates up to six guests and provides a relaxing travel experience, even on longer day trips.

Yes. Provided that no other guest has already registered a dog for the same tour, you may bring up to two dogs.

To ensure that there is enough space for everyone, the dogs’ combined weight must not exceed 35 kg.

For trips to the Czech Republic, the applicable EU entry requirements must also be observed. In particular, each dog requires a valid EU pet passport and valid microchip identification.

Your four-legged friend will ride in the footwell area next to the
owner in the rear-most row of seats.

Safety harnesses, dog waste bags, water, and a water bowl are
provided in the vehicle.

Should the vehicle require special cleaning,
we will charge a flat fee of 50 EUR to cover the cost.

Your driver and personal tour guide is Steffen, the owner of TAGESTOUR-DRESDEN.de.

As an adopted Dresden local, passionate traveller and expert on the region, he personally accompanies you throughout the entire day.

Yes. Our day tours usually include a relaxing lunch break at a regional restaurant or traditional inn.

Unless otherwise stated, food and drinks are not included in the tour price and must be paid for individually at the venue.

Admission fees are not automatically included in the tour price unless this is explicitly stated for the selected tour.

Where an attraction charges an admission fee, the relevant information will be provided directly in the individual tour description.

The concept behind TAGESTOUR-DRESDEN.de combines comfortable travel by vehicle with independent exploration of the respective destinations on site.

At the individual stops, you will therefore need to walk short distances. Depending on the destination, the routes lead along cobblestone streets and market squares, gentle inclines, and, in some cases, stairs and steps.
Please note that many of the restaurants, pubs, and historic buildings visited are not accessible. In particular, access to restrooms is often only possible via stairs or steps.

Our tours are therefore suitable for guests who are able to walk well.

We recommend comfortable clothing suitable for the weather as well as sturdy footwear. Depending on the season, sun protection or rainwear may also be useful.

For trips across the border into the Czech Republic, you will also need a valid national identity card or passport.

Our tours can generally also take place in changeable weather.

If exceptional weather conditions or other unforeseen circumstances make it impossible to operate the tour, you will be informed accordingly.

You can book each of the tours offered as an exclusive tour—just for you and your companions—or as a group tour.
To do so, select “Exclusive Tour” separately in the booking form when choosing the number of people. A maximum of 6 people and 2 dogs can then travel with you.
In addition, we offer customized VIP tours. Please feel free to learn more under Tours / VIP TOUR and
the packages offered there: S, L, and XXL

Book your day tour

Book the tour of your choice quickly and easily.

  1. 1 Choose a tour
  2. 2 Choose a date
  3. 3 Choose seats
  4. 4 Payment
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